Privacy notice
This notice explains how Thomas Brown Controls Ltd handles personal information received through this website and project enquiries.
Who is responsible for your information
Thomas Brown Controls Ltd is responsible for the personal information it receives through this website and its business communications. Privacy enquiries can be sent to enquiries@thomasbrowncontrols.co.uk.
Information collected
Information may include your name, company, job title, contact details, project location and any technical or commercial information you choose to provide about an enquiry. The website should not be used to send information that you are not authorised to disclose.
How and why information is used
Information is used to respond to enquiries, assess and discuss potential work, prepare proposals, manage client and supplier relationships, maintain business records, protect the website and meet legal or regulatory obligations. Processing is normally based on legitimate business interests, steps requested before entering a contract, performance of a contract or compliance with legal obligations.
Service providers
Established hosting, form-processing, email and IT service providers may process information on behalf of Thomas Brown Controls Ltd where needed to operate the website and respond to enquiries. The website enquiry form is configured for Netlify form processing. Information is not sold to third parties.
Retention
Personal information is retained only for as long as reasonably necessary for the enquiry, potential or active project, business records and applicable legal, tax, insurance or contractual requirements. Information that is no longer required is deleted or securely disposed of.
Your rights
Depending on the circumstances, you may have rights to request access, correction, deletion, restriction or transfer of your personal information, or to object to certain processing. You may also complain to the UK Information Commissioner’s Office if you believe your information has not been handled appropriately.
Security and updates
Reasonable technical and organisational measures are used to protect information. No internet transmission is completely secure, so commercially sensitive files should only be provided through an agreed method. This notice may be updated when the website, service providers or legal requirements change.
Contact
Direct privacy enquiries to enquiries@thomasbrowncontrols.co.uk.